Roxio PhotoShow | Purchase Premium service

Your Comcast PhotoShow software has expired — Upgrade today!

  1. As of March 31, 2009, all Comcast PhotoShow software has expired.
  2. The all-new Roxio PhotoShow has everything you love about PhotoShow, and much more.
    See "what's new" below for all the details
  3. Keep enjoying PhotoShow by upgrading today!
    Don't delay — Your online shows expire April 30
  4. Bonus:25% off for Comcast customers!
    Don't miss this limited-time discount
    Upgrade Now!

Just $29.99 for a full year
That's 25% off the regular price!

UPGRADE NOW

Burn your PhotoShows to DVD - at home!

Burn your PhotoShows to DVD — at home!

Whether you're archiving all your favorite PhotoShows to disc, or making one-of-a-kind gifts from the comfort of your own home, burning PhotoShows to DVD is one of our most popular Premium features!

Get instant access to hundreds of built-in styles and effects

Get instant access to hundreds of styles and effects.

So much more than a conventional slideshow application, our Premium product includes hundreds of licensed music tracks (from Rock to World Beats!), over 150 themed playback styles to fit any occasion and a complete library of cool graphics and stickers - many of them animated! Now you can bring your story to life like never before.

Add video to your PhotoShows!

Add video to your PhotoShows!

Unleash your creative storyteller and infuse your PhotoShows with video clips! Perfect for sharing "on the go" moments captured on your cell phone or digital camera - this feature makes it easier than ever to tell the whole story by enabling you to upload videos alongside your photos, transforming them into multimedia productions worth sharing!

Add your own MP3 music to your PhotoShows!

Add your own MP3 music to your PhotoShows!

Give your PhotoShow a soundtrack you really love and add up to 50 MP3 music tracks from your own collection to your show. It's like a personalized music video you can share with friends and family, using the songs that perfectly match your story.

Allow viewers to download your photos!

Allow viewers to download your photos!

Ever try sending 100 photos via email? Forget it. No need to burn and mail a CD either. Just make a PhotoShow and allow friends and family to save the photos to their computers right from the show! A PhotoShow is much more fun than email, and your photos will always be online for easy access.

Take PhotoShow on the road!

Take PhotoShow on the road!

For the first time ever, we've introduced an online experience that mirrors the desktop software. That means that no matter where you are in the world, you'll have access to your complete library of shows and can create new PhotoShows on the fly just by signing into your account from any PC and any web browser from anywhere in the world with an internet connection!

Premium provides more ways to share than ever before...

Premium provides more ways to share than ever before...

Invite family and friends to view your PhotoShows on your personal Roxio webpage (your shows don't expire while you're a Premium member and you can create as many PhotoShows as you like!). You can also embed your shows on your personal blog or on popular sites like MySpace and Facebook, podcast your PhotoShows, transfer shows to your iPod or mobile device of choice, burn to a DVD (or have us do it for you!) — even broadcast your priceless productions to cable TV!

 

Comcast
PhotoShow

Roxio
PhotoShow

Creation

Create stunning PhotoShows X X
Enjoy unlimited photo sharing X X
PhotoShow gallery for sharing all your shows X X
Create personal Channels for organization & sharing X X
Keep your PhotoShows online and accessible Always*
Import photos from Facebook, Flickr, Shutterfly and Picasa X X
Upload your own video clips alongside your photos   X
Use your own MP3 music   X
NEW!  Add multiple songs to your show! 1 Up to 50

PhotoShow Authoring

Add speech and thought bubbles to photos X X
Tell your story with animated captions X X
Control the timing of each individual photo X
Access playback styles for every occasion 16 150+
Access built-in music tracks (from World to Pop!) 40+ 500+
Include fun animated Stickers and Sayings 400+ 520+
Try Title Treatments to make each show different 15 75+
Add unique borders to creatively "frame" your show! 65 65

Sharing & Publishing

Email PhotoShow links for automatic viewing X X
Choose your own personal URL to display your PhotoShows X X
Publish PhotoShows online as public or private (secure) X X
Embed PhotoShows on other sites (Facebook, Blogger, etc.)   X
Download PhotoShows as video (MPEG4)   X
Take your PhotoShows "to go"! (Share on iPod, phone and more!)   X
Allow viewers to download photos and video clips from your shows   X
NEW!  Apply beautiful themes to your PhotoShow galleries   X

Desktop Software (Windows 7, XP & Vista)

Premium PhotoShow desktop software X X
Burn PhotoShows to DVD for TV playback   X
Export PhotoShows to video files (MPEG2, WMV)   X
Create Shows without waiting for upload completion   X

Mobile Software

Create and share PhotoShows from Windows Mobile phones X X
Create and share PhotoShows from Apple iPhone X X
Create and share PhotoShows from Blackberry phones X X

*as long as you're a premium subscriber

Can I get Roxio PhotoShow today?

Yes! As someone who has enjoyed Comcast PhotoShow in the past, you are eligible to upgrade to Roxio PhotoShow for just $29.99 — a savings of $10 off the regular price. Please note — your PhotoShow account is currently suspended and your online shows will be deleted on April 30, 2009. To preserve your content and regain access to your account, be sure to upgrade before April 30.

What if I don't want to buy Roxio PhotoShow?

If you decide not to upgrade, you can still view your PhotoShows on your PC using your installed PhotoShow software, but any shows you have posted online are now suspended, along with your online PhotoShow account. Your account and content will be kept in this suspended state until April 30, 2009, after which they will be permanently deleted.

You can preserve your content and regain access to your account by upgrading prior to April 30.

Why is Comcast no longer supporting PhotoShow?

Comcast has been providing the premium PhotoShow Deluxe software as a free benefit to High-Speed Internet customers. As of March 31, 2009, Comcast has discontinued support for the PhotoShow platform.

Why doesn't my Comcast PhotoShow Deluxe software work anymore?

As of March 31, 2009, all Comcast PhotoShow software has expired. If you have Comcast PhotoShow software installed on your PC, the following aspects of the service will no longer work:

  • Online sharing of photos and PhotoShows
  • Photo print, gift and DVD ordering
  • Your PhotoShow Circle website at photoshow.comcast.net

Why aren't my online shows visible anymore?

Effective March 31, 2009, all PhotoShow Circle accounts and online shows have been suspended. Both your account and your online shows will be permanently deleted on April 30, 2009.

You can regain access to your account and online shows by upgrading before April 30.

Why can't I log in to my PhotoShow Circle account?

Effective March 31, 2009, all PhotoShow Circle accounts and online shows have been suspended. Both your account and your online shows will be permanently deleted on April 30, 2009.

You can regain access to your account and online shows by upgrading before April 30.

Is it too late to upgrade to Roxio PhotoShow?

You can upgrade your PhotoShow service at any time before April 30, 2009. This will ensure that all your content stays intact and that your service is uninterrupted.

After April 30, your PhotoShow account, online content and galleries will be permanently deleted.

Can I still use my Comcast login to access PhotoShow?

As of March 31, you can no longer use your Comcast.net email address and password to access PhotoShow Deluxe and PhotoShow Circle. This login will also not work at PhotoShow.com.

If you decide to upgrade to Roxio PhotoShow, you'll be asked for your email address during the upgrade process. Be sure to provide the Comcast.net email address you've already been using to access PhotoShow. You will need to choose a new password.

How does the Roxio PhotoShow "subscription" work?

Roxio PhotoShow includes a year's subscription to the PhotoShow Premium Service at PhotoShow.com. Your subscription starts the day that you purchase your upgrade, and it lasts for one year. As a Comcast customer, you are eligible for a special discounted rate on the first year's subscription. After a year, your subscription will renew at the regular price ($39.99).

How is PhotoShow.com different from PhotoShow Circle?

Like PhotoShow Circle, PhotoShow.com is a website where you can share your PhotoShows with friend and family. You can arrange your shows into galleries (now called "channels"). In addition, you can create shows online at PhotoShow.com, without using the PhotoShow software! With a Premium account at PhotoShow.com, you'll have access to all the styles, music and clipart stickers found in the desktop software. And just like at PhotoShow Circle, your friends won't see any third-party ads when they come to view your shows.

Will my personal PhotoShow web URL change when I upgrade to Roxio PhotoShow?

When you upgrade to Roxio PhotoShow, your personal PhotoShow web URL will move from photoshow.comcast.net to www.photoshow.com. For example, if old PhotoShow URL was:

http://photoshow.comcast.net/jane_smith

Then your new URL will be:

http://www.photoshow.com/members/jane_smith

We'll make this change automatically for you when you upgrade. If you have bookmarked your old URL, be sure to update it.

Please note: There is a small possibility that your old URL will not be available when we move your site to www.photoshow.com. In this case, we will automatically change your URL to one that is available, such as:

http://www.photoshow.com/members/jane_smith_1

Again, we'll make this change for you automatically when you upgrade. If at any time you'd like to change your personal PhotoShow web URL, you can do this on the My Account page at PhotoShow.com.

Can I try out PhotoShow.com for free?

Yes! You are welcome to visit PhotoShow.com and browse the free service. You won't be able to log in with your Comcast.net email address, so if you'd like to create a free account at PhotoShow.com, use a different email address. (Note: If you decide to upgrade to Roxio PhotoShow, your Comcast.net email address will be enabled to log in at PhotoShow.com.)

Why am I getting an error message when I try to log on at PhotoShow.com?

If you have not upgraded to Roxio PhotoShow, you will not be able to access PhotoShow.com with your Comcast.net email address.

Is my version of Comcast PhotoShow eligible for the upgrade to Roxio PhotoShow?

If you have Comcast PhotoShow Deluxe 4 installed on your PC, you can upgrade to Roxio PhotoShow with the same PC. Your upgrade includes access to Roxio's PhotoShow 5 software, as well as the all-new PhotoShow 6. Both PhotoShow 5 and PhotoShow 6 will allow you to import all the PhotoShows on your hard drive that were created in Comcast PhotoShow Deluxe 4.

If you've been using an older version of PhotoShow (such as PhotoShow Deluxe 3), you are also eligible for the upgrade to Roxio PhotoShow. However, any PhotoShows that you created in this older version will not be able to be imported into Roxio PhotoShow.

I've never used PhotoShow before. Am I eligible for the special price on Roxio PhotoShow?

Yes! Roxio is making the discounted pricing on Roxio PhotoShow available to all Comcast customers, including those who have never used PhotoShow before. If you're a first-time user, just click the "Upgrade" button above to take advantage of this special deal. But don't delay- the discount will only be available for a limited time.

Where can I download the PhotoShow 5 and PhotoShow 6 software?

After you have upgraded your account, you can download your new PhotoShow software from the My Account page on PhotoShow.com. Also on the My Account page is your PhotoShow 5 license key, which you'll be asked to enter when you run the installer.

What's the difference between PhotoShow 5 and PhotoShow 6?

When you upgrade to Roxio PhotoShow, you'll get access to both PhotoShow 5 and PhotoShow 6 software.

PhotoShow 5 takes everything you love about PhotoShow Deluxe and adds more music, more styles, and great new features like burning shows to DVD. If you've been using Comcast PhotoShow Deluxe, we recommend that you install PhotoShow 5.

Your PhotoShow upgrade also includes the all-new Photoshow 6, a lightweight application that makes it easy for you to create and share great looking PhotoShows. You can install both PhotoShow 5 and PhotoShow 6 on your Windows PC.

When I upgrade my software, will my old shows be imported?

When you install PhotoShow 5, any shows created in PhotoShow 4 will automatically be imported during the install process.

If you install PhotoShow 6, you can also import your shows from PhotoShow 4. Here's how:

  • Install and launch the PhotoShow 6 application.
  • From the File menu, select Import PhotoShows...
  • In the dialog which appears, select a PhotoShow and click Import.
  • The show will be imported into PhotoShow 6 and saved as a .photoshow file in your My PhotoShows folder.

To learn more about importing and exporting shows, please see our Import/Export FAQ.

What are the system requirements for Roxio PhotoShow?

PhotoShow 5 and PhotoShow 6 require Windows 7, XP or Vista. Please see the Roxio support site for a full list of system requirements.

I'm not interested in upgrading to Roxio PhotoShow. How can I make sure that my PhotoShows are saved?

If you've been using PhotoShow Deluxe 4 and decide not to upgrade, you should be sure to export your PhotoShows before March 31. Here's how:

  1. Launch the PhotoShow Deluxe 4 application.
  2. Click the Share tab, then click the Export button.
  3. Follow the on-screen prompts to export your show to HTML, Executable File, or CD-ROM.

The exported version of your PhotoShows will allow you to enjoy your PhotoShows after March 31 with all the styles, transitions and music intact. If you'd prefer to just archive the individual photos from your PhotoShows (without all the styles), here's how:

  1. Launch the PhotoShow Deluxe 4 application.
  2. Click the Make tab, then click the Archive button.
  3. Follow the on-screen prompts to archive your photos to CD-ROM or hard drive.

Some of my PhotoShows are not on my computer - they are only on PhotoShow Circle. How can I archive them?

As of March 31, 2009, any shows you posted at PhotoShow Circle have been suspended, which means they cannot be viewed. You can regain access to these shows by upgrading to Roxio PhotoShow. If you do not upgrade by April 30, your online shows will be permanently deleted, and you will not be able to retrieve them.