Can I get Roxio PhotoShow today?
Yes! As someone who has enjoyed PhotoShow in the past, you are eligible to upgrade to Roxio PhotoShow 6 for just $29.99 — a savings of $10 off the regular price.
Can I try out Roxio PhotoShow before I buy the upgrade?
Yes! You can try Roxio PhotoShow today for free by visiting www.photoshow.com. If you already have a PhotoShow Circle account, your username and password will be the same. If not, you can make a new account for free.
What if I don't upgrade my software to PhotoShow 6?
If you decide not to upgrade, many aspects of your PhotoShow 3 or 4 software — including PhotoShow sharing and DVD ordering — will no longer work.
What's happening to PhotoShow Circle?
PhotoShow Circle (www.photoshow.net) is the older version of Roxio's online sharing service. Roxio has recently introduced a brand-new sharing website at www.photoshow.com, and we think you'll love it!
If you previously created a PhotoShow Circle website, we have automatically migrated your account, galleries and online shows* to www.photoshow.com. Your username and password remain the same.
As of March 31, 2009, the old PhotoShow Circle website at www.photoshow.net has been retired. We're automatically pointing any old www.photoshow.net links to the equivalent pages on www.photoshow.com. So if your friends have previously saved any links to your online galleries and shows, we'll make sure they get redirected to the right place when they click on those old links.
* Please note: Only shows created in PhotoShow 4 or later have been migrated to www.photoshow.com. If you have shared shows using PhotoShow 3 or earlier, those shows are no longer available online.
Why doesn't my PhotoShow 3 or 4 software work anymore?
PhotoShow 3 and PhotoShow 4 software will continue to work as normal until March 31. After that, the following aspects of the software will not work:
- Online sharing of photos and PhotoShows/li>
- Photo print, gift and DVD ordering
- Your PhotoShow Circle website, which has automatically been migrated to www.photoshow.com
What if I am using Nero PhotoShow 5 Express or Deluxe?
Nero PhotoShow users should also read the FAQ on our support site.
Is it too late to upgrade to Roxio PhotoShow?
You can upgrade your PhotoShow service at any time! As someone who's used PhotoShow before, you are eligible for a special discounted rate ($10 off) on your first year's subscription.
How does the Roxio PhotoShow "subscription" work?
Roxio PhotoShow includes a year's subscription to the PhotoShow Premium Service at PhotoShow.com. Your subscription starts the day that you purchase your upgrade, and it lasts for one year. As an existing PhotoShow customer, you are eligible for a special discounted rate on the first year's subscription. After a year, your subscription will renew at the regular price ($39.99).
How is PhotoShow.com different from PhotoShow Circle?
Like PhotoShow Circle, PhotoShow.com is a website where you can share your PhotoShows with friend and family. You can arrange your shows into galleries (now called "channels"). In addition, you can create shows online at PhotoShow.com, without using the PhotoShow software! With a Premium account at PhotoShow.com, you'll have access to all the styles, music and clipart stickers found in the desktop software. And just like at PhotoShow Circle, your friends won't see any third-party ads when they come to view your shows.
Has my personal PhotoShow web URL changed?
As of the retirement of PhotoShow Circle on March 31, we have automatically moved your personal PhotoShow web URL from www.photoshow.net to www.photoshow.com. For example, if your old PhotoShow URL was:
Then your new URL is:
If you have bookmarked your old URL, be sure to update it. If at any time you'd like to change your personal PhotoShow web URL, you can do this on the My Account page at PhotoShow.com.
Which versions of PhotoShow are eligible for the upgrade to PhotoShow 6?
If you have PhotoShow 4 or later installed on your PC, you can upgrade to Roxio PhotoShow 6 with the same PC. Your upgrade includes access to Roxio's PhotoShow 5 software, as well as the all-new PhotoShow 6. Both PhotoShow 5 and PhotoShow 6 will allow you to import all the PhotoShows on your hard drive that were created in PhotoShow 4.
If you've been using PhotoShow 3 or earlier, you are also eligible for the upgrade to Roxio PhotoShow 6. However, any PhotoShows that you created in this older version will not be able to be imported into Roxio PhotoShow 6.
Where can I download the PhotoShow 5 and PhotoShow 6 software?
After you have upgraded your account, you can download your new PhotoShow software from the My Account page on PhotoShow.com. Also on the My Account page is your PhotoShow 5 license key, which you'll be asked to enter when you run the installer.
What's the difference between PhotoShow 5 and PhotoShow 6?
When you upgrade to Roxio PhotoShow, you'll get access to both PhotoShow 5 and PhotoShow 6 software.
PhotoShow 5 takes everything you love about PhotoShow and adds more music, more styles, and great new features like burning shows to DVD. If you've been PhotoShow 3 or PhotoShow 4, we recommend that you install PhotoShow 5.
Your upgrade also includes the all-new Photoshow 6, a lightweight application that makes it easy for you to create and share great looking PhotoShows. You can install both PhotoShow 5 and PhotoShow 6 on your Windows PC.
When I upgrade my software, will my old shows be imported?
When you install PhotoShow 5, any shows created in PhotoShow 4 will automatically be imported during the install process.
If you install PhotoShow 6, you can also import your shows from PhotoShow 4. Here's how:
- Install and launch the PhotoShow 6 application.
- From the File menu, select Import PhotoShows...
- In the dialog which appears, select a PhotoShow and click Import.
- The show will be imported into PhotoShow 6 and saved as a .photoshow file in your My PhotoShows folder.
To learn more about importing and exporting shows, please see our Import/Export FAQ.
What are the system requirements for Roxio PhotoShow 6?
PhotoShow 5 and PhotoShow 6 require Windows 7, XP or Vista. Please see the Roxio support site for a full list of system requirements.